FAQS

1. What is Big Biz Books?

Big Biz Books is a Dubai-based online platform that sells mini e-books on accounting, taxation, and business-related topics. Our guides are short, practical, and designed for freelancers, entrepreneurs, and small businesses.

2. How do I purchase an e-book?

Simply browse our collection, select your e-book, click “Add to Cart”, and proceed to secure checkout. After successful payment, you’ll receive an instant download link via email.

3. What formats are the e-books available in?

Our e-books are available in PDF (universally readable on all devices). Some titles may also be offered in ePub format for e-readers.

4. Can I read the e-books on my phone or tablet?

Yes! You can read our e-books on laptops, tablets, and smartphones using any standard PDF/ePub reader.

5. Do I need an account to purchase?

No, you can purchase as a guest. However, creating an account lets you save your purchase history and re-download e-books anytime.

6. When will I receive my e-book?

Instantly! As soon as your payment is confirmed, a download link is emailed to you. You can also access it immediately on the order confirmation page.

7. What payment methods do you accept?

We accept major credit/debit cards, and local UAE payment options through secure third-party gateways.

8. What if I didn’t receive my e-book?

Please check your spam/junk folder first. If it’s still missing, contact us at info@bigbizbooks.com with your order details, and we’ll resend your download link.

9. Can I share my purchased e-book with others?

No. All purchases are for personal use only. Sharing, distributing, or reselling our e-books is strictly prohibited under copyright law.

10. Do you offer refunds?

Since our products are digital downloads, we generally cannot offer refunds. Exceptions may apply for duplicate payments, technical errors, or incorrect product delivery. Please see our Refund & Return Policy.

11. Do you update your e-books when laws change?

Yes. We regularly update our titles to reflect the latest UAE tax and accounting regulations. In some cases, previous buyers may receive discounted or free updates.

12. How can I contact support?

You can reach us anytime at:
📧 support@bigbizbooks.com
🌐 www.bigbizbooks.com